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	<title>Imnica Marketing &#187; Email Deliverability</title>
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	<description>Internet Marketing Solved</description>
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		<title>Customer Service Secrets</title>
		<link>http://www.imnicamarketing.com/2008/03/customer-service-secrets/</link>
		<comments>http://www.imnicamarketing.com/2008/03/customer-service-secrets/#comments</comments>
		<pubDate>Sat, 15 Mar 2008 10:52:50 +0000</pubDate>
		<dc:creator>Richelo Killian</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Email Deliverability]]></category>
		<category><![CDATA[Help Desk]]></category>

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		<description><![CDATA[Over the next couple of days, I will be doing a series of posts on customer service. Come back daily for the updates! 
&#160;
True story&#8230;
Last week I took out my credit card while sitting on a well-known vacation site that allowed you to book hotel and air packages to popular destinations.&#160; And even though I [...]]]></description>
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